Viewing 14 posts - 1 through 14 (of 14 total)
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  • #8869
    Monica1
    Participant

    Hi, the 10pm group has disappeared. Is this permanent as no longer listed? As this is the group that is most frequently attended with often no one in the 2am group I really hope it hasn’t been canned?

    #8870
    Monica1
    Participant

    Cmon guys, of all the groups this one should not go, please reinstate.

    #8871
    Dunc
    Keymaster

    The group has been removed and replaced with a 23:00 group. Many Thanks for your patience

    #8872
    i-did-it
    Participant

    Aw I had hoped for earlier groups – very late for those of us who work. 10 o clock meant 11 o clock bedtime . Is this a permanent change?

    #8873
    Monica1
    Participant

    I agree. The 10pm group is more accessible. Changing it to 11pm feels very random and unwanted, well at least from the regulars on groups. Was this decision based on client feedback?

    #8874
    Dunc
    Keymaster

    Hi Ladies

    I can assure you there was nothing random about removing the groups. The calendar system has been problematic and having 2 groups at the same time meant that one group was not accessible.

    Moderated groups will always take priority over open groups and as such I moved the open groups to 23:00 to allow the Friends and Family groups to operate unhindered

    To compromise Ive now reinstated the 22:00 open groups on the days that the F&F groups are not running

    Kind Regards

    Harry

    #8875
    Monica1
    Participant

    Thanks, got it. Just got to remember the days 10pm on and 11pm on. Could you confirm for the benefit of everyone. It may cause confusion but understand completely why you had to do it.
    Many thanks

    #8876
    Monica1
    Participant

    From the time stable it looks like the 10pm group will not happen when f and f on.
    Could there not be an 11pm group on on these days. This time is so important for us either at 10 or 11. There needs to be something on every day at either 10 or 11. These groups are a vital component of our recovery. It looks like we are a much lower priority than f and f which I suspect we are in the great scheme of things…

    #8877
    i-did-it
    Participant

    Monica ,
    I think a nine o clock group would be so good on the nights f and f is on. Would that suit others ?

    It would allow people who work to attend sometimes and still get to bed at a reasonable time.

    #8878
    Dunc
    Keymaster

    I did make the open group time to be 23:00 and was informed that this time wasn’t suitable for those that work hence why I compromised and split the hours between “Open & Friends and Family” … and now a request to re book 23:00 group!
    Your comment It looks like we are a much lower priority than f and f which I suspect we are in the great scheme of things…
    F&F members rarely attend any drop in, New Members Practical Advice, Open Groups or Topic Groups which equates to 6 moderated and 15 unmoderated groups a week. I’m unsure how you feel that 2 hours dedicated to F&F a week makes them of a higher priority?

    With the implementation of a new Gambling Therapy website we will be reviewing the Groups, Forums and T&C’s

    Until then no more changes will be made

    #8879
    charles
    Moderator

    Any compulsive gambler wishing to connect to a 9pm group is more than welcome to join me on a Thursday. Those who have been registered here for less than a year can also do so on a Monday. All welcome.

    #8880
    Dunc
    Keymaster

    I’ve added open groups on Tuesday and Thursday @ 23:00 GMT Kind Regards Harry

    #8881
    i-did-it
    Participant

    Is it just me or are lots of functions not working since the new site ?
    I currently cannot start a new topic, use the delete button or edit on my phone?
    Is it just me ?

    #8882
    charles
    Moderator

    Hi I did it,

    Thanks for rasing this. I don’t seem to have the same problems on my phone so have emailed the office to highlight the problem you have raised. Hopefully the “techies” will have an answer.

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