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  • #8906
    sherrie
    Participant

    I’m having some trouble getting onto tonights 20:00 group. I got in twice but what I was typing didn’t appear in the chat window and now I can’t get in at all. I don’t know if it’s something to do with my installing K9 blocker on my computer or not because I’ve never had any trouble before and that’s the only thing that’s different. I just thought I’d let you guys know incase it’s a problem at your end. 

    Regards

    Sherrie

    #8907
    dunc
    Participant

    Hi Sherrie

    Im sorry your having issues with entering the group. Looking at the logs it looks like you did eventually manage to get in and communicate.

    Unfortunately I’ve tried to communicate with K9 before to rectify issues that may or may not have been the, this has never been successful hence why we advise blocking software and not filtering software

    Sherrie Id like to look into this, could you complete this form to help me see if I can find a solution https://www.gamblingtherapy.org/en/report-technical-issue

    Kind Regards

    Dunc

    #8908
    sherrie
    Participant

    Done. Hope it helps you.

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